WHAT CUSTOMER EXPERIENCE PROFESSIONALS MUST DO TO BE RELEVANT TO THE C-SUITE

This groundbreaking report takes a close, unique look at how CEOs of today's B-to-B companies view customer experience. The insights shared in The CEO View of CX help show how CX professionals can be more effective in engaging their CEOs, how they can ensure CX initiatives are relevant to the C-suite, and how those directing the customer experience initiatives can have an even greater impact on the bottom line.

Publication: 
Walker Information
Author: 
Walker Information
Document Type: 
Research
Paywall: 
Free

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