The Connective Tissue for CRM: Integrating the Three Pace Layers Across CRM Applications

IT application leaders supporting CRM need to consider six technologies that integrate applications across business domains, as well as between and within the pace layers, to ensure interoperability for a more seamless customer experience and customer journey.

Publication: 
Gartner
Author: 
Collins, Kimberly
Document Type: 
Research
Paywall: 
$

Leave a comment

Comment Policy
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.